So
the holidays officially kick off on Friday, November 25, 2016 with Black Friday
in the United States. And though this major sale event is largely a US activity,
thanks to the border less world in which we live, consumers from all around the
world can participate in Black Friday along with Small Business Saturday and
Cyber Monday (all US based shopping holidays).
In
your little corner, I would hope that your holiday promotions have started or
will start soon but what are you doing after the holidays? It is worth a thought because while the
holidays provide more than enough ‘busy-ness’ for your business, if you are not
careful, all of that interest in your business can fade after December 25.
Image courtesy of www.technologytherapy.com |
The
following are some ideas that I believe that you can use to bolster your
holiday promotions and boost your business momentum in the New Year:
-
Print and
distribute calendars – This is so not new. Business of all types have printed and
distributed calendars to their customers since the beginning of time. But there are new ways to use your business’s
calendar to boost your business.
Firstly, the calendar must include all of your business information,
including both online and offline contacts.
Importantly, the calendar must include notable dates for your business
through the New Year especially sales periods, special promotions and
anniversary celebrations. This of course
will help your customers to plan their shopping particularly if they are repeat
customers. You can also use each month
to offer special incentives such as discounts on particular products, for e.g.
a Hardware can offer 10% discount on all paints in January or 5% discount on
plumbing fixtures in February etc.,
-
Extend sales
and promotion beyond the holidays – Christmas comes with a buzz of
excitement which cannot be matched by any other shopping season but there still
is a large contingent of consumers who prefer to shop after the buzz. Extending sales and promotions beyond the
holidays helps your business to capitalize on those after holiday sales. If it’s possible reduce prizes considerably
and make a big deal about it during your Christmas promotions. Other incentives that can be offered into the
New Year include offering discounts on the nth purchase. For example, after the 3rd
purchase or a single sale of a specific amount, the customer may qualify for a
discount on a future purchase
-
Introduce a
catalog/newsletter/flyer to customers – Don’t get frustrated because
you are unable to afford mass media advertising. In your own way, you can create inexpensive advertising
and promotional material to target your customers. Introducing a catalog or newsletter which can
be distributed to online customers will help to keep your business at the top
of the consumer’s mind. There are
numerous free platforms available online such as Madmimi, MadMag and Joomag. Likewise issuing a flyer or receipt with a
special offer to customers who visit your store will provide an incentive for
customers to return and bring new friends along.
-
Capitalize
on all opportunities to make contacts and build your customer base – And by
all I mean all. If you do a pop-up shop,
participate in a fair or fill an online order, use the opportunity to grab basic
information on your customer. Their
name, email and telephone number is critical; but if you have a face-to-face
interaction with the customer, use it to ascertain the industry in which they
work or specific workplace, enquire about their employer’s gift buying
practices. If the customer is open to
making a link for you, follow-up! Think
about it, what’s the worst that can happen?!
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