Say the word ‘buzz’ and your lips will
initiate a continuity of sound synonymous to the kind of activity which should occur
when there is action of any kind which aims to create excitement and elicit
action. The idea of buzz building especially
around a company or a brand is to generate activity which will translate into
increased business and eventually profits.
Buzz building, therefore has to
be done with activity; talking, sharing, and doing.
A major complaint of businesses today
is the increased cost of traditional advertising. The fact is that while air time and newspaper
spaces have experienced marginal increases, businesses are now faced with even higher
costs for their day-to-day operations. Costs
such as energy, security and labour eat away a large portion of the budget,
therefore ‘aesthetic’ areas such as marketing suffers from insufficient or no
funding. Marketers are therefore forced
to use creative methods to ensure that their brands remain at the top of the
consumer’s mind; one such method is buzz building.
The first step and most important step
in buzz building is to get people talking; “especially influencers. Networking amongst influencers and experts in
your industry will assist in generating the initial buzz around your brand,
maintaining that buzz is a combination between the emotional response which the
product elicits and your ability to keep customers talking; positively.
Appealing to the target market’s emotion
is also critical. The ‘wow’ effect is
the strongest element that can create a buzz.
The more your customers are ‘wowed’, the more likely they are to
continue talking about your company and your brand.”
Another important step is to generate
free press. There is power in good Public
Relations. A well-written press release
highlighting the great points about your brand can generate and sustain
interest long enough to implement a full communications campaign; be strategic
by selecting the media outlets most interested in your pitch.”
Encouraging customer’s participation is
also a great way to build the buzz around your brand. Encourage feedback and make it easy for customers
to share information. Engage both online
and offline platforms and reward them for feedback as well as sharing your
company’s information.
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