The
emergence of technology has revolutionized the work of marketers and the world
of marketing significantly over the past 20 years. The move to digital marketing characterizes
the most remarkable change in how marketers tap into customer’s wishes and desires. We have seen the advent of devices which make
work easier and more importantly, data which provides definitive information on
how and if marketing strategies are working for the companies that implement and
fund them.
While
devices such as smart phones, tablets and laptops; and social media provide a
platform for innovative marketing ideas, it is the data i.e. big data that is
driving real action where marketing is concerned.
Big
data essentially means all data that is available; everywhere! This data is made available through your
company’s customer relationship management system, web analytics, ad tracking
as well as external data sources such as social media, government databases,
third party data resources and market research.
Big
data is driven by volume, velocity and variety.
The truth is that there is no set figure for the volume of data that is available. The numbers change daily and in big chunks,
couple that with the number and variety of available data sources, which
translates into a staggering amount of information available to marketers and
companies that have statement to make.
Another
significant technological development is the marketing automation tools or software
and apps available for streamlining both basic and complex marketing
functions. These functions range from
email marketing and campaign management to growing your traffic, A/B testing to
conversion tracking, lead generation and web and mobile personalization.
By
far the most revolutionary development must be cloud technology. In its simplest terms, cloud computing as it
more commonly known means storing and accessing data and programmes over the
internet instead of your computer’s hard drive.
Why
is this so significant for marketers?
Well, cloud technology has the ability to radically change how marketers
reach and engage their audience. One of
the key effects of the cloud that will benefit digital marketing is that it has
provided marketers with more venues from which to approach potential customers,
while at the same time, allowing more individuals to become potential customers.
With
the cloud, marketers no longer need to worry about hard drives or other local
storages as their files can be accessed and shared over the Internet using any
internet-capable device. The cloud is
also extremely secure and of course, cost efficient.
None
of these technologies would work however without a marketing team that is ahead
of the curve where these advancements are concerned. Technology has brought the marketing field a
long way. With the constant changes in
data-driven marketing and technology, the marketing strategy employed by your
company could become outdated while in progress. This is why it is important to know what
changes are happening and how those changes will affect how you reach your target
market.
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